Arc Nexus
Privacy Policy
Last updated: September 1, 2026
Your privacy matters to us. This page explains what information Arc Nexus collects, how we use it, and how certain information may be shared with third-party services.
Information We Collect
When you use the Arc Nexus website, we may collect information that you provide during browsing, checkout, or communication with us.
- Full name
- Email address
- Phone number
- Country and governorate
- City and street address
- Apartment information
- Order and product information
- Information entered during checkout
We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and interactions with our website.
Checkout & Abandoned Checkout Data
Arc Nexus may collect and save information entered into the checkout form even if you do not complete or submit your order.
For example, if you enter your name, phone number, email address, or delivery information and then leave the checkout page without placing an order, the information you entered may still be saved as an abandoned checkout.
We may use abandoned checkout information to understand incomplete purchases, improve our checkout experience, and, where appropriate, contact you regarding the incomplete checkout.
This means that submitting an order is not required for certain information entered during checkout to be collected or saved.
Meta & Advertising
Arc Nexus uses Meta technologies, including the Meta Pixel and server-side tracking, to understand how visitors interact with our website and to measure the effectiveness of our advertising.
Information about website activity may be shared with Meta. This may include:
- ✓Pages visited
- ✓Products viewed
- ✓Website interactions
- ✓Checkout activity
- ✓Purchase activity
- ✓Certain device and technical information
This can include activity that occurs before an order is completed, such as viewing products or initiating checkout.
Meta may process information it receives according to its own privacy policies, terms, and applicable practices.
How We Use Your Information
Information collected by Arc Nexus may be used for purposes including:
Third-Party Services
Arc Nexus uses third-party services to operate and improve our website and business. These services may process information on our behalf or receive information necessary to provide their services.
These services may include website hosting, databases, analytics, advertising, order processing, communication, and other infrastructure services.
Location Information
If you choose to share your location through your browser, Arc Nexus may collect your location in the form of latitude and longitude coordinates.
Location sharing is optional and is used to assist with delivery and order processing.
Cookies & Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies to maintain website functionality, remember information, understand website usage, and measure advertising performance.
Third-party services, including Meta, may also use similar technologies in connection with their services.
Data Security
We take reasonable measures to protect the information we collect against unauthorized access, alteration, disclosure, or destruction.
However, no website, database, or method of transmitting information over the internet can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, handling warranty or return requests, maintaining business records, and analyzing abandoned checkouts.
Your Privacy Choices
Depending on applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
If you have questions about information associated with you, please contact Arc Nexus through the contact information provided on our website.
Changes to This Policy
Arc Nexus may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When changes are made, the "Last updated" date at the top of this page will be updated.
Questions?
Need to know more?
If you have questions about this Privacy Policy or how Arc Nexus handles your information, please contact us through the contact information available on our website.